Learn more aboutMacro

Our Vision

At MACRO, our vision is to be the leading provider of innovative and comprehensive Real estate CRM and Real estate ERP solutions for the real estate developers and construction industry.

About MACRO

Since 2012, MACRO has been simplifying day-to-day business processes for real estate developers, construction companies, and agencies. Our all-in-one solution enables our clients to efficiently manage their operations from the early stages of construction through to key handover to their customers. With powerful Business Intelligence tools and unrivaled global support, MACRO has become the preferred CRM and ERP for real estate developers worldwide, serving over 260 satisfied clients.

OUR NUMBERS

We founded MACRO to manage our own operations as real estate developers, but soon realized the potential to help other companies in the industry. Over time, we developed our platform to meet the needs of our clients, providing them with a comprehensive solution to streamline their operations and maximize efficiency.

In the last 11 years, MACRO has been used by over +300 clients, +10,000 users.

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Support

Our customer support team has the necessary expertise to comprehensively address customer issues and provide the necessary assistance to improve their experience while using our software.

We strive to simplify your work by providing you with the information you need, whether it's resolving an issue or seeking advice. Our team is committed to providing you with the best practices, resources, and collaborative support to address any question you may have. Our goal is not only to provide a break-fix solution but also to provide an exceptional overall experience.

Effective leadership in issue resolution, training, and knowledge base ensures that our Client Service representatives possess the necessary troubleshooting, critical thinking, and analytical skills to quickly resolve critical issues and maintain the smooth operation of your business.

We incorporate customer insights and metrics into our strategic and tactical decision-making processes across the organization to enhance our support experience initiatives.